omni-channel, 
Five questions


1  
Do you have a variety of
     support channels that
     customers use and want?
2  Do you store customer      
    data in one central location?
3  Are your channels integrated?4  Do you offer automation?5  Do you have an action plan?

IS YOUR STAFF ready tO ANSWER?

OMNI-CHANNEL


​A great omni-channel experience isn’t just about having multiple channels: it’s about making sure those channels are connected, integrated and all work together in a consistent way with the CRM, and or other success tools your company already has in place.

IPwhisper, CLOUDwhisper
CONSULTING SERVICES

Are your agents available?

Unified communications  (UC)


UC  refers to the integration of communication tools (voice, video, IM, SMS, presence) that help people exchange ideas and do their jobs more effectively. Our team can help you obtain the best UC system for your business; independent of your contact center.  We can also help to identify the best UC enabled contact center that can work seamlessly with your existing voice system.

SEASONED PROS

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET


​​​Your customers want to reach you

Over 30 years experience helping customers utilize best communications technology to make more money, lower costs, increase efficiencies and delight customers.  Special expertise in Unified Communications and Contact Center solutions.

           voice  email  web

          VIDEO  text  social

Contact   408-462-0088